CONTACT US

We're here to help.

Whether you have a question about an order, a product, sizing, delivery or returns, our Client Services team is here to assist you.

Please use the contact form below or reach us directly by email.

We aim to respond as soon as possible during our business days.

GET IN TOUCH

Email
[CLIENT SERVICES EMAIL]

Client Services
For questions regarding orders, products, sizing, shipping, returns or other assistance.

Business Hours
Monday – Friday
[BUSINESS HOURS / TIME ZONE]

CONTACT FORM

Name
[Your name]

Email
[Your email address]

Order Number (optional)
[Order number]

Subject
[Select a subject]

Sugestões para o seletor:

• Order Status
• Shipping & Delivery
• Returns
• Product Information
• Sizing & Fit
• Payment
• Other

Message
[How can we help?]

SEND MESSAGE

ABOUT AN EXISTING ORDER?

If you're contacting us about an existing order, please include your order number and the email address used at checkout.

This will help our Client Services team locate your order and assist you more efficiently.

For delivery updates, you can also visit our Track Order page.

RETURNS

Need to request a return?

Eligible products may be returned within 30 days of delivery, subject to the conditions outlined in our Returns Policy.

Please review our Returns Policy before sending any product back to us.

VIEW RETURNS POLICY

SHIPPING & DELIVERY

Orders are typically processed within 2–5 business days.

Once dispatched, delivery is generally estimated within 10–20 business days, depending on the destination and local delivery conditions.

For complete information, please visit our Shipping & Delivery Policy.

VIEW SHIPPING & DELIVERY

FREQUENTLY ASKED QUESTIONS

You may find the answer you're looking for in our FAQ, including information about shipping, sizing, returns and product selection.

VISIT FAQ

Um detalhe que eu mudaria na identidade

Na SOUVARE, eu usaria “Client Services” em vez de “Customer Support” em praticamente toda a comunicação. “Customer Support” soa mais operacional; Client Services combina melhor com o posicionamento que estamos construindo.

Visualmente, faria o topo bem minimalista:

CONTACT US
We're here to help.